Jeff Steed


Office: 480-961-5400 x 213

Cell: 602-312-8537

Jeffery L. Steed is President and Co-Owner of Commercial West Insurance Agency.  He joined the agency in 2000 as Vice President.  He came to Commercial West with a wealth of insurance experience spanning 16 years.  He has owned and operated the Agency for over 18 years along with Richard Dawn (now retired) and Jake Grover (the current Co-Owner).

Jeff has been in the insurance industry for many years, beginning when he was a teenager with Transwestern General Agency. Jeff’s extensive background in commercial lines includes underwriting, marketing, training and management experience. He has worked on both the agency and the company sides of insurance.  As a Property and Casualty Underwriter with Transwestern General for nine years, he achieved the strongest volume growth in company history.  He also maintained and encouraged customer loyalty through courteous and efficient resolution of disputes. He was a Branch Manager at Hull & Company in Las Vegas in 1994 until 1995 and then returned to Transwestern General Agency as a Sales Representative/Field Underwriter/Agency Manager in Arizona and held that position for five years.    During this time, he developed and implemented field underwriting procedures and techniques to grow the Hawkeye Insurance Company presence in Arizona.

Jeff understands the insurance industry – the coverages and the contractual requirements.  He also has over 18 years’ experience in assisting clients in setting up their bond lines and growing clients along with their bonding requirements. He works on developing relationships with both the client and the underwriters, and his goal is to provide outstanding service by determining the proper insurance coverages and bonding that best fit the needs of each client.

Jeff has lived in Cave Creek, Arizona area for over 23 years where he and his wife Valerie have raised their two sons. Jeff and Val are active in their community and serve in their church. In his personal time, Jeff and Val enjoy boating, wake-surfing, snow skiing, fly fishing and traveling.

Jake Grover

Vice President

Office: 480-961-5400 x 221

Cell: 480-628-5562

Jake Grover is an Arizona native who loves the outdoors and just about any extreme sport possible. He has spent most of his adult life building companies from the ground up and has equipped himself with valuable information on how to be a successful business owner. The past nine years at Commercial West Insurance Jake has specialized in the Commercial Property and Casualty Markets with a focus on Bonding. His experience in contractual liability, risk transfer and business finance allow him to advise his clients in a sophisticated manner. Jake is currently the Vice President and partner at Commercial West Insurance.

Ronda Epperson

​Office Manager

Office: 480-961-5400 x 203

Ronda is the Office Manager at Commercial West Insurance Agency and has been with the agency since 1992. She received an Associate Degree in Business from Brigham Young University in 1976 and has also worked as a legal assistant and had her own catering business. 

When she is not working, Ronda enjoys gardening, cooking, walking, and antiquing. She enjoys spending time with her family and loves being a grandma.

Lori Spelde

Commercial Lines Manager

Office: 480-961-5400 x 218

Lori has worked in the insurance industry since 1993. Lori started her insurance career in Northern California. Lori’s desire for knowledge moved her from front desk receptionist/mailroom clerk to Commercial Lines Account Manager within 3 years. Lori moved to Arizona in 2001 where she worked at The Arizona Group. ​In 2004, Lori had the opportunity to become a Senior Account Manager for USI Insurance Services, LLC. Lori spent 13 years at USI, primarily working with large construction, technology, non-profit, and real estate accounts. Lori joined Commercial West Insurance in August of 2017.  

In her free time, Lori enjoys, cooking, entertaining, spending time with friends and family. She also enjoys reading, movies, and traveling.

Megan Kelley

​Account Manager 

Office: 480-961-5400 x 207

Megan began her insurance career directly after graduating from Arizona State University in December 2013. She joined Commercial West Insurance Agency in July 2015. Megan is a Certified Insurance Service Representative (CISR) and annually attends continuing education.

In her free time, Megan enjoys all outdoor activities, including gardening, hiking, and going to the beach with her dog, Blue.

Sarah Smith

​Account Manager 

Office: 480-961-5400 x 211

Sarah graduated from Arizona State University in 2010 with her Bachelor’s Degree in Business Administration. Sarah began her insurance career in 2012 when she began working for an insurance company on a temporary basis handling personal insurance claims after Hurricane Katrina. Intrigued by all, Sarah knew she wanted to continue her career in the insurance industry. In 2013, Sarah started working at Swett & Crawford in Scottsdale, AZ. She started out as the front desk receptionist, but within a short time was able to take on more tasks as a Technical Assistant. In 2014, Sarah joined the Arizona Group in Gilbert, AZ. She started as a Commercial Lines Technical Assistant and within this time she obtained her P&C License and her CISR designation. Sarah went on to become a Commercial Lines Small Business CSA.  In 2018 Sarah joined Commercial West Insurance Agency as an Account Manager.


In her free time Sarah loves extreme sports and camping. She also enjoys spending time with her husband and their children, as well as her large family and friends.   

Sari McQuality

Assistant Account Manager

Office: 480-961-5400 x 210

Sari McQuality grew up in a small town in Montana before moving to the Prescott area in Arizona.  She started her insurance career at that time along with raising her family. 


Sari has over 30 years’ experience in the insurance industry.  She moved to the Gilbert area to be near her son, Chad, and joined the Commercial West Insurance Agency team.  Her favorite aspect of insurance is getting to know clients and providing prompt and professional service.


Sari is very active with Arizona Elks Association and loves working with the kids’ and veterans’ programs.

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2152 South Vineyard, Suite 107
Mesa, AZ 85210

 (480) 961-5400

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